Privacy Policy

Dexiros Professional & Chore Services LLC

Effective Date: 17 January, 2026

Dexiros Professional & Chore Services LLC (“Dexiros,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the individuals we serve. This Privacy Policy explains how we collect, use, store, and protect personal information in the course of providing chore, cleaning, transitional, and support services.

1. Information We Collect
We may collect personal information necessary to provide services, including but not limited to:

  • Name, address, phone number, and email address
  • Case manager or provider contact information
  • Service needs and preferences
  • Scheduling and service history
  • Photos of service areas (before and after), when required for documentation
  • Billing or authorization-related information
  • Any information required for compliance with county, state, or DHS programs

We only collect information that is relevant and necessary to deliver authorized services.

2. How We Use Information
Personal information is used solely for:

  • Coordinating, scheduling, and providing services
  • Communicating with clients, guardians, and authorized case managers
  • Service documentation and quality assurance
  • Billing, invoicing, and authorization compliance
  • Safety, training, and service improvement purposes

We do not use personal information for marketing without consent.

3. Information Sharing
Dexiros does not sell, trade, or rent personal information. Information may be shared only when necessary and appropriate, including:

  • With authorized case managers, guardians, or support coordinators
  • With staff assigned to provide services
  • When required by law, court order, or DHS compliance
  • With third-party vendors only as needed to complete authorized services (e.g., pest control, moving, or furniture delivery), and only with relevant details

All shared information is limited to what is necessary to perform services.

4. Confidentiality & Safeguards
We take reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Restricted access to client information
  • Secure storage of digital and physical records
  • Staff training on confidentiality and privacy standards
  • Limiting photo documentation to service-related needs only

Staff are required to follow confidentiality policies at all times.

5. Client Rights
Clients have the right to:

  • Request access to their personal information
  • Request corrections to inaccurate information
  • Ask how their information is being used
  • Withdraw consent for non-required information sharing, when applicable

Requests can be made by contacting Dexiros directly.

6. Photo Documentation
When required for service documentation, before-and-after photos may be taken. Photos are:

  • Used only for service verification and documentation
  • Not shared publicly
  • Stored securely and accessed only by authorized personnel

Clients may request clarification on photo use at any time.

7. Data Retention
Personal information is retained only as long as necessary to fulfill service obligations, comply with legal or DHS requirements, or resolve disputes.

8. Consent to Receive SMS Messages
By providing your mobile phone number, you consent to receive SMS messages from Dexiros Professional & Chore Services LLC related to:

  • Service coordination
  • Appointment reminders
  • Scheduling updates
  • Service-related notifications

Dexiros does not send marketing or promotional text messages unless explicitly authorized.

Message Frequency

  • Message frequency may vary depending on active services and coordination needs.
  • You may receive multiple messages per week or month while services are active.

Message and Data Rates

  • Standard message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

  • You may opt out at any time by replying STOP to any SMS message.
  • You will receive a confirmation message and no further messages will be sent unless you re-consent.

Help & Support

  • Reply HELP to any SMS message, or
  • Contact us at: Email: info@dexiros.com or Phone: +1 612 314 9064

SMS Privacy

  • Your mobile number is handled in accordance with this Privacy Policy.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • Text message opt-in data and consent are strictly excluded from all data sharing.

 

9. Changes to This Policy
Dexiros may update this Privacy Policy as needed. Updates will be made available upon request or through official communication channels.

10. Contact Information
If you have questions or concerns about this Privacy Policy or your personal information, please contact:

Dexiros Professional & Chore Services LLC
Email: info@dexiros.com
Phone: +1 612 314 9064